Name: Mr Barham

Date: 02 March 2011

Town: Essex

When Mr Barham, from Essex, needed to replace his car and dealers local to him were unable to accommodate his needs, he turned to the internet and ended up surfing the Jennings Ford Direct website, which has a dealership based on Newcastle Road in South Shields, Tyne and Wear.

Sales executive, Barry Dunn, took the telephone enquiry and started searching for a model to meet Mr Barham's specific needs.

Within a few days, a Ford Mondeo Titanium model successfully passed a pre-delivery inspection and was ready to be collected from a delighted Mr Barham.

"The service I received from Barry was excellent and the turnaround of the vehicle was exceptionally quick," said Mr Barham.

He added; "When we arrived at the dealership not only were we extremely impressed with the car display layout and the overall cleanliness of the showroom, but also the friendliness from staff the moment you walked into the showroom.

"I was so impressed with the high level of service I received from Barry and Jennings Ford Direct, that I would certainly used them again in the future."