Name: Joanne Horne

Date: 18 May 2011

Town: Cheshire

When Joanne Horne, from Cheshire, was looking for a new motor, she turned to the internet and was steered towards the JenningsFord Direct dealership on Newcastle Road in South Shields.

Within no time, sales executive, Steve Ternent, found the perfect model - a Ford Fiesta 1.6 Titanium.

Whilst visiting her parents, who live in the North-East, Joanne also made a trip to the Newcastle Road dealership, where she saw for the first time, the car she had purchased over the internet.

"The service I received was excellent. I couldn't fault Steve at all. He was absolutely brilliant and got the car that I wanted," said Joanne.

"I would certainly use JenningsFord Direct for my motoring needs in the future."